Privacy Policy

1. Data Controller

This website is owned and operated by InterLanguage Lab. InterLanguage Lab is the controller of the personal data collected through this website.

We take the protection of your personal data seriously and are committed to maintaining its confidentiality and security.

2. Personal Information We Collect

When you visit this website, certain technical information may be collected automatically. This can include information about your device, web browser, IP address, time zone, installed cookies, the pages you visit, the website or search terms that referred you to this website, and information about how you interact with it.

We refer to this automatically collected information as Device Information.

We may also collect personal information that you provide voluntarily when you contact us, submit an enquiry, arrange a consultation or subscribe to external content.

3. Information Submitted Through the Contact Form

When you use the contact form on this website, we may collect the following information:

• Your name
• Your work email address
• Your company and professional role, if provided
• Your telephone number, if provided
• The service you are interested in
• The information included in your message

This information is used to respond to your enquiry, understand your communication or training needs, recommend an appropriate service and discuss potential cooperation.

Fields marked with an asterisk are required to submit the form. Providing the remaining information is optional.

4. Why We Process Your Data

Our priority is to process only the personal information that is reasonably necessary to operate the website, respond to enquiries and provide our services.

Information collected automatically may be used to maintain the website, identify potential cases of abuse, improve website security and understand general website usage. This information is not intended to identify individual users unless this is necessary for security, legal or technical reasons.

Information submitted through the contact form is processed so that we can respond to your request and, where relevant, take steps at your request before entering into a contract. We may also process information where this is necessary for our legitimate interest in communicating with prospective and existing clients and operating our business.

You may browse the website without directly identifying yourself. However, if you wish to contact us or use certain features, you may need to provide the information required for that purpose.

5. Newsletter and External Services

This website may provide access to third-party services, including tools used for booking consultations or subscribing to newsletters. These services may process personal information according to their own privacy policies.

In particular, newsletter subscriptions provided through Substack are handled by Substack. Before subscribing, you should review the privacy information displayed within the subscription form.

Booking a consultation through an external scheduling service may also require you to provide information directly to that service.

6. Sharing and International Transfers

We may use trusted service providers to operate the website, manage communications, host data or provide external tools. These providers may process information only to the extent required to deliver their services.

Some service providers may process data outside the European Economic Area, including in the United States. Where required, such transfers should be subject to appropriate safeguards provided under applicable data protection law.

7. Data Retention

Personal information is retained only for as long as reasonably necessary to respond to your enquiry, provide the requested service, meet legal or accounting obligations, resolve disputes or protect legitimate business interests.

Information that is no longer required for these purposes will be deleted or anonymised where reasonably possible.

8. Your Rights

If you are located in the European Economic Area, you may have the following rights in relation to your personal data:

• The right to be informed
• The right of access
• The right to rectification
• The right to erasure
• The right to restrict processing
• The right to data portability
• The right to object
• Rights relating to automated decision-making and profiling

The availability of individual rights may depend on the circumstances and the legal basis on which your data is processed.

If you would like to exercise any of these rights, please contact us using the details provided below. You may also have the right to lodge a complaint with the relevant data protection supervisory authority.

9. Links to Other Websites

This website may contain links to websites that are not owned or controlled by InterLanguage Lab. We are not responsible for the content, security or privacy practices of those websites.

We encourage you to review the privacy policy of any external website that may collect your personal information.

10. Information Security

We apply reasonable administrative, technical and organisational safeguards designed to protect personal information against unauthorised access, use, modification, loss or disclosure.

However, no method of transmission over the Internet or wireless network can be guaranteed to be completely secure.

11. Legal Disclosure

We may disclose information that we collect, use or receive if this is required or permitted by law, including where necessary to comply with a legal process or government request, protect our rights, protect the safety of others, investigate suspected fraud or enforce an agreement.

12. Changes to This Privacy Policy

We may update this Privacy Policy when the website, our services or applicable legal requirements change. The latest version will always be published on this page together with its most recent update date.